Security and Privacy Policy

This Security and Privacy Policy sets out how iPlanner.NET ("Provider") handles security and privacy issues and protects your personal information.

Software Security

Security is an intrinsic part of our software service. We take all reasonable precautions to keep your information undisclosed, safe and secure. Access to iPlanner software is protected via a unique username and password. Each project or business plan has its own secure partition, so there is no chance that another iPlanner account customer will be able to see any of your project data. By managing users and their roles, You decide who in your team can view and change the project data.

We do not store user passwords in plain text in our database. Instead we store their one-way encrypted values combined with a so called salt (a random string that is concatenated with passwords before being operated on by the hash function). When a user logs in, the password submitted gets encrypted and compared with the value stored in the database. Microsoft ASP.NET Forms Authentication technology is used for secure user authentication. The authentication tickets are always encrypted and signed using hashing algorithm.

Our uptime is over 99%. Our servers are located in secure data centers at Intermedia.NET (US). All Provider's and Intermedia employees work under a non-disclosure agreement and only authorized personnel has physical access to production servers. The data center provides 24/7 on-site security with 24/7 video surveillance, 24/7 environmental monitoring and a diesel generator power backup system in case of a power failure. The servers are protected with a fire suppression system.

The servers at Intermedia are set up according to the latest Microsoft security guidelines using industry-accepted practices. This alone can tremendously reduce the risk of unauthorized access to data on the server. The data center is audited on regular basis, and all of the latest security fixes are installed right after they are issued.

Personal Information and Privacy

Personal information is information about you that is personally identifiable, like your name, surname, email address, and which is not otherwise publicly available.

The Provider is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using iPlanner software, then you can be assured that it will only be used in accordance with this privacy and security statement.

The Provider collects personal information when you register with the software service and when you use it. When you register we ask for information including your name, surname, email address, project or organization name. Once you register with the service and sign in, you are not anonymous to us.

The Provider may collect information about your transactions. Our server automatically receives and records information from your browser, including your IP address, cookie information and the pages you request. The Provider uses this information for the following purposes only: to fulfill your requests for services, customize the content you see, improve our service, contact you, conduct in-house research and reporting (anonymous).

The Provider does not share, rent or sell personal information about you with other people or companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
  • We respond to court orders or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of service's terms of use, or as otherwise required by law.
When you add new members to your project or workspace, you may disclose your or another person's contact information. The Provider has no responsibility or liability for that.

Cookies and Data Storage

A cookie is a small amount of data that is sent to your browser from a web site's computers and stored on your computer's memory or on hard drive. Cookies allow web applications to respond to you as an individual and/or a registered user of the service.

You must accept cookies with your web browser. Most web browsers automatically accept cookies, but your may need to modify your browser settings to accept cookies.

We may use cookies to identify which pages are being used. This helps us analyze data about web site traffic and improve our software service in order to tailor it to your needs. We only use this information for analysis purposes and then the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

The Provider uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage and related technology required to run iPlanner software. Although the Provider owns the code, databases and all rights to the iPlanner service, you retain all rights to your data.

This policy does not apply to the practices of companies that the Provider does not own or control, or to people whom the Provider does not employ or manage.

The Provider may update this policy. You can review the most current version of the Privacy and Security Policy at any time at: iPlanner Security and Privacy Policy

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