- Executive Summary - Mission & Vision
- Mission Statement
- Brand Positioning Statement
- Hotel Business Positioning Statement
What will turn your hotel around? Clearly define the item(s) or condition(s) in your hotel or market that are your hotel’s major business challenge(s). Overcoming this/these business challenges will assist the hotel in achieving significant improvement in sales and market share growth. All strategies will tie back to overcoming your business challenge.
- Key Assumptions
- Country & Regional Assumptions
Information about the Country conditions that the hotel is anticipated to be operating within. Include items such as:
- Political Issues
- Economic outlook: - GDP, GNP and currency exchange impact
- Inflation
- Trading Assumptions
- Property Overview
Property Overview – a brief description of the property including it’s current positioning in the market.
- Market, National, Regional and International Trends
Market, National, Regional and International trends with a “big picture” assessment of each trend. In each instance, include a brief statement describing the trend and the assumed impact on your hotel.
- Market – trends in the local market, such as:
- Growth/decline of market (specific industries)
- New hotels, re-flagging of hotels, etc.
- Rooms Assumption
Rooms Assumption - it includes the following:
- Market Share Data
- New Target Accounts
- Source Market
- Food & Beverage
Food & Beverage – a brief description of the strategy of Food promotion or other activity in outlet
- Minor Operating Dep't
A brief description of the Revenue and Cost assumption
- Payroll Assumptions
- Energy / Utility Assumptions
- Market Assumptions
Information about the market conditions that the hotel is anticipated to be operating within. Include items such as:
- Tourism industry overview
- National –outlook of the travel & lodging Industries
- Regional - inferences on tourism, an overview of the anticipated impact from feeder cities, changes in industry/economic stability within the region, etc
- Competition – list the hotels in your competitive set
- Changes in Supply –
- List all new competitors in your market
- List any hotels that open in 2016 or planning to change the Brand.
- List any hotels whose room count changed in 2015 or will change in 2016
- Include your hotel’s information in the market total
- SWOT Analysis
Include specific information (only up to 4 bullets points) about how your hotel is positioned against the competition hotel.
- 2015 Overview - Summary Profit & Loss
- 2015 Actual + Forecast: Jan to July Actual Numbers and Aug to Sep Forecast Numbers
- Direct Payroll: It Includes Rooms, F&B, MOD department payroll cost and operating dep’t cost.
- Other Cost: It Includes MOD cost (Spa, Laundry and Business Centre Cost).
- G&A Expenses: It Includes Executive, Finance, Purchase, Human Resources, Quality, Security , Training and legal.
- Sales & Marketing Expenses: It excludes the “Sales & Marketing Fees”.
- Other Fixed Cost: It Includes “Rent, Taxes and Insurance”, “Facility Management Charges”, Community Levy Charges” and Other Owner Expenses.
- Hotel Rooms: Segment Analysis 2016 vs 2015
- Published (Rack and Bar)
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
Rooms Nights = Occupied Room Nights
- Corporate
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
Rooms Nights = Occupied Room Nights
- Wholesale
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
Rooms Nights = Occupied Room Nights
- E-Commerce
- Website
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
Rooms Nights = Occupied Room Nights
- 3'rd Party
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
Rooms Nights = Occupied Room Nights
- Group
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
Rooms Nights= Occupied Room Nights
- Rooms: Segment Overview and Full Year Strategy
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- go to Excel worksheet and copy the graph
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- Residences: Segment Analysis 2016 vs 2015
- Published (Rack and Bar)
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
Rooms Nights = Occupied Room Nights
- Corporate
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
Rooms Nights = Occupied Room Nights
- Wholesale
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
Rooms Nights = Occupied Room Nights
- E-Commerce
- Website
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
Rooms Nights = Occupied Room Nights
- 3'rd Party
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
Rooms Nights = Occupied Room Nights
- Group
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
Rooms Nights = Occupied Room Nights
- Trade Show Calendar 2016
Include the details surrounding all the trade shows for the Business Plan Year.
Other Details: If you want to put any details related to Particular Trade Show(eg. Total Revenue generates from Particular Trade show)
- Food and Beverage Sales Overview
- Restaurant 1
Enter data in the cells below for all outlets applicable to your property (include both room service and minibar, separately). Descriptions should be brief and precise.
- Restaurant 2
Enter data in the cells below for all outlets applicable to your property (include both room service and minibar, separately). Descriptions should be brief and precise.
- Restaurant 3
Enter data in the cells below for all outlets applicable to your property (include both room service and minibar, separately). Descriptions should be brief and precise.
- Restaurant 4
Enter data in the cells below for all outlets applicable to your property (include both room service and minibar, separately). Descriptions should be brief and precise.
- Restaurant 5
Enter data in the cells below for all outlets applicable to your property (include both room service and minibar, separately). Descriptions should be brief and precise.
- Restaurant 6
Enter data in the cells below for all outlets applicable to your property (include both room service and minibar, separately). Descriptions should be brief and precise.
- Lounge 1
Enter data in the cells below for all outlets applicable to your property (include both room service and minibar, separately). Descriptions should be brief and precise.
- Lounge 2
Enter data in the cells below for all outlets applicable to your property (include both room service and minibar, separately). Descriptions should be brief and precise.
- Lifestyle and Events
- Consolidated
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy.
- Corporate Segment
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy.
- Government / Association Segment
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy
- Group Segment
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy.
- Social / Weddings Segment
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy.
- Outside Catering Segment
Critique of strategy and performance Comments:
- Assess the results of your strategies for this segment year-to-date, describe what your strategy will be for this segment for next year.
- Top three guardrails that support the delivery of the budgeted revenue through defined strategy.
- Food and Beverage Overview - Summary Profit & Loss
- Food and Beverage - Outlet Review
- Leisure Operations
- Memberships - Competitor Analysis & Full Year Strategy
- Memberships - Monthly Revenue & Op. Profit Trend Analysis
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- Memberships - SWOT and Proposed Action Plans
- Golf Green Fees
- Berthing / Livery - Competitor Analysis & Full Year Strategy
- Berthing / Livery - Monthly Revenue & Op. Profit Trend Analysis
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- Berthing / Livery - SWOT's and Proposed Action Plans
- Lessons - Monthly Trend Analysis & Key Strategy
- Lessons - Monthly Revenue & Op. Profit Trend Analysis
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- MOD Sales Overview
- Telephone
- Laundry
- Business Center
- Fitness Center
- Transport
- SPA - Profit & Loss Summary
- 2016 Rent & Other Income
- Leasing Overview
- Rent
- 2016 Payroll & Benefits Bridge to 2015
- Plan Year Energy Bridge to Curr. Year
Understand bridge of costs between 2015 and 2016.
The purpose of the Bridge is to understand and review the increased cost based on Price or volume in terms of Increased Occupancy and Revenue.
- 2016 Sales and Marketing Bridge 2015
- 2016 Admin and General Bridge to 2015
- 2016 Overview - Summary Profit & Loss
- 2015 Actual + Forecast: Jan to July Actual Numbers and Aug to Sep Forecast Numbers
- Direct Payroll: It Includes Rooms, F&B, MOD department payroll & Apartment payroll cost
- Other Cost: It Includes MOD cost ( Spa, Laundry and Business Centre Cost) .
- Direct Expenses: Direct Expenses related to Operating Department
- G&A Expenses: It Includes Executive, Finance, Purchase, Human Resources, Quality, Security, Training and lega .
- Sales & Marketing Expenses – It excludes the “Sales & Marketing Fees”
- Other Fixed Cost: It Includes “Rent, Taxes”
- 2016 Risks and Opportunities
Level - indicated the level of the RISK and OPPORTUNITIES
- High ( marked in Red)
- Medium( marked in Yellow)
- Low ( marked in Green)